Frequently asked questions

Quick answers about how Backnix works, what is available today and how billing works.

General

What is Backnix?
A cloud backup platform for Linux servers, MySQL, MariaDB and PostgreSQL databases, Docker volumes and Proxmox environments, storing encrypted backups in S3-compatible cloud storage.
Which features are available today?
The features page lists every capability with its status: available, beta or coming soon. We update it as capabilities are released.
Do you support Windows Server?
Windows Server backup is planned and currently marked as coming soon.

Security and storage

Is my data encrypted?
Backnix is designed for client-side encryption: data is encrypted on your server before upload and transferred over TLS.
Where is my data stored?
In S3-compatible object storage in the region you choose among those available for your plan.
Can I keep copies in two regions?
Yes, with multi-region storage. Each copy uses storage capacity, and a replica only counts as redundancy after replication is active.

Billing

Which currencies are accepted?
US dollars (USD) and Brazilian reais (BRL). Each currency has its own price table.
How does the yearly promotion work?
50% off twelve monthly payments on the first annual payment. Renewals are charged at the full yearly price, and the promotion is not reapplied automatically.
Is there a free trial?
There is no free trial at the moment.
When will I be charged?
Only after online payment is available and you confirm a plan. Creating an account does not generate any charge.